If you’re experiencing issues with uploading images while listing to Mercari, the problem may be related to Mercari’s security measures. To resolve this, please follow these troubleshooting steps:
- Clear Your Browser’s Cache and Cookies
This can resolve issues stemming from outdated or corrupted files stored in your browser. - Disable VPNs or Proxies
If you’re using a VPN or proxy, temporarily disable it. These services can interfere with your connection to Mercari. - Check Your IP Reputation
Ensure that your IP address does not have a poor reputation, as this could affect your ability to upload images to Mercari. CHECK HERE. - Restart Your Modem or Router
Restarting your internet hardware will refresh your connection and provide you with a new network identity(IP address). To restart simply unplug your router/modem, wait 30 seconds, and plug it back in.
By following these steps, you should be able to resolve most issues related to image uploads on Mercari. If problems persist, please contact our Support Team for further assistance.